Refund policy

  • We have a 1-year machine warranty for the automatic/quartz mechanism in the watch. If within the year, the mechanism stops working, you can return the watch to us and we will fix or replace the machinery free of cost but we will take delivery charges.
  • For watch body defects or faults, we have a 3 day replacement warranty.
  • If any issue is reported within 3 days via email or WhatsApp, then your product shall be replaced but only if the packaging is intact.
  • Dents and scratches are checked before we ship our products, hence these shall not be entertained in our 3 Day replacement policy. 
  • You are requested to return your item in the packaging and condition in which it was sent to you. If the packaging has been removed, then the watch will be serviced/repaired but will not be replaced with another piece.